Freight Policy

Goods will be delivered or deemed to be delivered when they are delivered to the delivery place nominated by the Customer, included to any third party’s address. If no such address is nominated then delivery will be deemed to occur at the time when the Goods are ready for collection at the Supplier’s premises.

The Customer shall pay to the Supplier packing, crating and delivery charges in accordance with the Supplier’s current rates, as at the date
of dispatch. If there is no current rate, then a reasonable delivery charge shall be paid by the Customer.

The Supplier reserves the right to make a reasonable charge for storage if delivery instructions are not provided by the Customer within 14 days of a request by the Supplier for such information.

The Customer authorises the Supplier to deliver Goods to the place nominated by the Customer and to leave the Goods at such place whether or not any person is present to accept delivery. The Supplier shall not be liable on any basis whatsoever for loss suffered by the Customer after delivery of the Goods to the nominated delivery place.

The Supplier shall not be obliged to obtain a signed receipt or other acknowledgement from any person at the nominated place for delivery but if a signed receipt or other acknowledgement is obtained from someone believed by the Supplier to be authorised by the Customer
to sign or otherwise take delivery, then such signed receipt or other acknowledgement shall be conclusive evidence of the Customer’s acceptance of the Goods delivered.

Any notified times for delivery are estimates only and the Supplier shall not be liable to the Customer for any failure to deliver or for delay
in delivery of Goods occasioned by strike, lockout or other industrial dispute, shortage of stock, shortage of labour, lack of skilled labour, delays in transit, fire, flood, hostility, civil commotion, pandemic, epidemic or any other cause whatsoever whether or not beyond the control of the Supplier.

The Customer shall not be relieved of any obligation to accept or pay for Goods by reason of any delay in delivery.

The Supplier reserves the right to deliver Goods by instalments and each instalment shall be deemed to be sold under a separate contract. Failure to deliver any instalment or deliver any instalment on time shall not be a repudiation of the contract and will not entitle the Customer to determine the contract in whole or in part.

On notification to the Customer, the Supplier reserves the right to extend the date for delivery of the Goods and the Supply of Services.

The Supplier shall not be liable to the Customer for any Loss attributable to failure by the Supplier to deliver the Goods.

Where the Supplier cannot access the Customer’s address to deliver the Goods, the Goods shall be delivered and left as close as practicable to the Customer’s address. In the event the Customer requests the Supplier to enter a property to deliver the Goods, then the Supplier accepts no responsibility for any damage caused by the Supplier in doing so.

Unless agreed otherwise in writing, prior to delivery, the unloading of Goods is the Customer’s responsibility. The Supplier is not responsible for any damage resulting from the unloading of Goods by the Customer, or by anyone on its behalf.