Privacy Policy

Kara 1 Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.acrilam.com.au
, from your website, from media and publications, from other publicly available sources, from cookies (if applicable) and from third parties. We don’t guarantee website links or policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the unsubscribe function in our emails.

If we collect your information via our website, we may use cookies or similar tracking technologies. You can manage your preferences through your browser settings.

When we collect Personal Information, we will, where appropriate, explain why we are collecting it and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, sexual orientation or practices, genetic information, or health information.

We will only collect sensitive information with your consent unless otherwise required or authorised by law.

Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

We will take reasonable steps to protect sensitive information from misuse, interference, loss and unauthorised access, modification or disclosure.

Third Parties

Where practicable, we will collect your personal information only from you. However, sometimes we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided.

Disclosure of Personal Information

Your Personal Information may be disclosed:

  • To third parties where you consent to the use or disclosure.

  • Where required or authorised by law

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and unauthorised access. When no longer needed, we will take reasonable steps to destroy or de-identify Personal Information. However, we may retain client files for at least 7 years.

Access to your Personal Information

You may request access to the Personal Information we hold about you, subject to exceptions. Kara 1 Pty Ltd will not charge a fee for access but may charge an administration fee for copies.
We may require identification before releasing information.

Maintaining the Quality of your Personal Information

We will take reasonable steps to ensure your Personal Information is accurate and up to date. Please advise us if you believe our records are incorrect.

Data Breach Notification

In the event of a data breach that is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Complaints and Enquiries

If you have any concerns, please contact us at:

Address: 350 Hume Hwy, Craigieburn , VIC, 3074
Email: info@acrilam.com.au
Telephone: 1300 683 667