Warranty / Care & Maintenance information

Kara 1 Pty Ltd (Acrilam) Warranty:

Kara 1 Pty Ltd (Acrilam) provide a limited seven (7) year warranty on all panel products which ensures against design, workmanship and manufacturing defects. If you detect any problems with your panels Acrilam must be notified within seven (7) years from the date your panels were manufactured.
The Warranty Period begins on the date of purchase of panels.

Failure to follow the care instructions may result in damage to your doors and void your entitlement to the warranty.

Acrilam’s warranty does not cover wear and tear.

Acrilam Panels must be installed meeting the Australian/New Zealand Domestic kitchen standards (AS 4386: 2018), failure to install correctly, including, not following the recommended fabrication and installation instructions and use of the product with inappropriate cabinetry may result in the warranty being void.

If used in a commercial application the warranty term is for 12 months (1 year) from the date of purchase.

Care & Maintenance:

Acrilam panels are manufactured from the highest quality materials and designed to provide years of trouble-free service.

Do not remove the protective film until you have read the maintenance instructions listed below and only after all other trade work has been completed.

Whilst Acrilam’s panels are made from either a Moisture Resistant MDF or a Water Resistant MDI Alfresco Substrate and as with any wood based panels cannot be made totally waterproof, therefore all Acrilam panels manufactured using MDI Alfresco substrate in an outdoor application should be installed in an enclosed and roofed area to protect from the elements ie, direct rain, water and sunlight, all exposed edges on all Acrilam MDI Alfresco panels should be edged and completely sealed.

As for Acrilam panels manufactured using MR MDF substrate for internal installations the upmost care should be taken to wipe up spills immediately, ensuring the panels are not exposed to high or continuous levels of moisture, steam and humidity.

Failure to follow the care instructions may result in damage to your doors and void your entitlement to the warranty.

General Cleaning:

You can wipe down your Acrilam panels using a damp soft cloth containing warm, soapy water.

For more stubborn stains, use a good quality streak free glass cleaner as per the manufacturer’s recommendation. Dry using a soft cloth so as not to leave any residue on the door or panel.

Always ensure that you refer to the recommendations provided by the cleaning product manufacturer before use.

To ensure that your Acrilam warranty will not be void:

DO NOT use any of the following on Acrilam doors & panels: Commercial Cleaning Products, Abrasive Cleaners, Scouring Pads or Abrasive Papers, Acids and Alkalis, Solvents, Thinners, Turpentine (Turps), Ammonia, Bleach, Acetone, Easy-Off BAM!, M.E.K. or any other cleaning agents containing organic solvents or the above mentioned products.

Avoid contact with sharp implements. Use range hoods whenever cooking, to avoid steam and cooking oil vapours from adversely effecting surfaces.